All tools are available immediately from your account settings — no waiting, no fees, no penalties for using them.
Set a maximum daily, weekly, or monthly deposit amount directly from your account settings. Once a limit is active, no deposit exceeding it will be accepted — automatically, without requiring any additional action from you. Limit reductions take effect immediately. Increases have a 24-hour cooling period to discourage impulsive decisions.
Choose a session duration — 30 minutes, 1 hour, 2 hours, or a custom duration — and g63.com will display a reminder notification when that time is reached. The reminder shows you how long you've been playing and your net result for the session, so you have the full picture before deciding to continue.
Reality checks are periodic pop-up notifications that appear during active game sessions at intervals you choose. They display your current session time, total bets placed, and net win or loss for the session. Reality checks are designed to interrupt autopilot gaming and prompt a conscious decision about whether to continue.
A cooling-off period is a short-term break from real-money gaming on g63.com. You choose the duration: 24 hours, 3 days, 7 days, or 30 days. During the cooling-off period, your account is locked from all real-money gameplay and deposits. You can still log in to check your balance and transaction history.
Self-exclusion is a longer-term measure for players who feel they need a more serious break. Options include 3 months, 6 months, 1 year, or permanent exclusion. Once self-exclusion is active, your account is fully locked — no gameplay, no deposits, no promotional emails. Permanent self-exclusion cannot be reversed. Contact support to activate immediately.
Your full deposit, withdrawal, and gameplay history is always available from your g63.com account dashboard. Reviewing your actual activity — not your memory of it — is one of the most useful tools for understanding your gaming patterns and spotting potential issues early, before they become bigger problems.
Access the platform from any device and log in with your registered credentials. You need to be logged in to access the responsible gaming settings.
Navigate to your account settings. The Responsible Gaming section contains all tools including deposit limits, session reminders, cooling-off, and self-exclusion.
Select your preferred exclusion period — 3 months, 6 months, 1 year, or permanent. Read the confirmation screen carefully and confirm your selection.
Your account is locked instantly. You will receive a confirmation email. If you want to activate self-exclusion urgently, you can also contact g63.com support via live chat — available 24/7 — and we will process it on your behalf in real time.
The Philippine Amusement and Gaming Corporation (PAGCOR) is the government body that regulates all gaming activities in the Philippines, including online casinos and sports betting platforms. PAGCOR has established player protection standards that all licensed operators must follow, including mandatory 21+ age verification, responsible gaming program requirements, and protocols for handling player exclusion requests.
PAGCOR also maintains national programs to address problem gambling in the Philippines. If you want to explore responsible gaming guidelines beyond what g63.com provides, PAGCOR's official responsible gaming resources cover the full scope of player protection available under Philippine gaming law.
g63.com supports PAGCOR's responsible gaming mandate and we actively encourage players to make use of the national resources available if they feel they need additional support beyond what we can directly provide on the platform.
Built into the platform from day one — not added as an afterthought.
No real-money play at g63.com without a verified 21+ Philippine government ID. This is a PAGCOR mandatory requirement. We reject registrations without valid age verification — no exceptions, no workarounds.
g63.com does not send promotional emails to players who have activated responsible gaming restrictions, including cooling-off periods and self-exclusion. We don't market to players who've told us they need a break.
Every responsible gaming tool at g63.com is entirely player-driven. You decide to activate limits or exclusions. We respect and enforce those decisions completely — instantly, and without questioning your reasons.
g63.com staff monitor account behavior patterns for signs of problem gambling — unusually long sessions, rapid escalation in bet sizes, or erratic deposit patterns. Players showing these signs may receive a proactive welfare check from our support team.
Responsible gaming concerns are handled by trained human support staff — not automated bots. Whether you need help activating a limit, understanding a restriction, or just need someone to talk to, our team is available 24 hours a day across all Philippine time zones.
Every game on g63.com has its RTP (Return to Player) percentage and house edge disclosed within the game information panel. We believe players make better decisions when they have accurate information about what they're playing.
Problem gambling doesn't always look like what you'd expect. It's often gradual. If any of the following sound familiar — for yourself or someone you care about — it's worth taking seriously.
These are not diagnostic questions — they're prompts for honest self-reflection. There's no score and no judgment. Just answer them truthfully for yourself.
If you feel you need to stop gambling right now and want to speak to someone, contact the g63.com support team via live chat — available 24/7. Tell them you need to activate self-exclusion and we will process it immediately, no questions asked. Email: [email protected]
The 21+ age requirement at g63.com is the single most important rule on the platform. Under PAGCOR's regulations governing online gaming in the Philippines, no person under the age of 21 may participate in any real-money gaming activity. This is not a soft guideline — it is a hard legal requirement with serious consequences for violations.
g63.com enforces this through mandatory KYC verification that requires a valid Philippine government-issued ID showing date of birth. No account is approved for real-money play until this verification is complete and the player's age has been confirmed as 21 or above. Providing a false date of birth during registration is a breach of our Terms & Conditions and Philippine law — any account discovered to belong to a person under 21 will be immediately and permanently closed.
If you are a parent or guardian and you are concerned that a minor in your household may be accessing online gaming platforms, the most effective protective measures are parental control software and open conversations about the risks and legal age restrictions of gambling. Keeping devices password-protected and monitoring internet activity are also important steps.
If you believe a minor has registered or played on g63.com, contact us immediately at [email protected]. We will investigate and act immediately.
This is a PAGCOR mandatory requirement for all online gaming activities in the Philippines. g63.com strictly enforces this through KYC verification. No exceptions.